Frequently Asked Questions
Do you provide advice on which products are best for my project?
Yes! Our experienced staff can guide you in choosing the right plumbing, electrical, building, gas, or tool products for your specific needs. We’re here to make sure you get the best solution, whether it’s for home DIY or professional use.
Can I get help calculating the quantity of materials I need?
Absolutely. Bring us your project details or building plans, and our team will help estimate the right quantities of cement, paint, pipes, fittings, or tools to avoid wastage and extra costs.
Do you cut or size materials in-store?
Yes, we offer assistance with cutting certain materials such as PVC pipes, timber, or electrical cables. Ask our staff for available services at your nearest branch.
Do you stock both household and industrial-grade products?
We do. Whether you’re a homeowner, farmer, contractor, or industrial buyer, we carry a wide range of products suited for both domestic and heavy-duty use.
Can I get quotations before making a purchase?
Yes, you can request a quotation for any product or bulk order. Simply provide us with your requirements, and we’ll prepare a detailed quote to help you plan your budget.
Do you provide after-sales support or product demonstrations?
Yes, our team can explain how to use tools, gas appliances, plumbing fittings, or electrical products safely and effectively. We also offer guidance on installation and maintenance.
Do you sell spare parts and accessories?
Yes, we stock a wide variety of spare parts and accessories for plumbing, electrical, and hardware products, so you can maintain or repair your existing equipment instead of replacing it.
Do you supply safety gear?
Yes, we provide personal protective equipment (PPE) such as gloves, helmets, goggles, and safety boots to keep you safe while working on your projects.
Do you offer warranties on your products?
Many of our tools, appliances, and equipment come with manufacturer warranties. Our team can guide you on warranty coverage and conditions at the time of purchase.
Can contractors, farmers, or companies open accounts for bulk purchases?
Yes, we work with businesses and contractors. Talk to our sales desk about setting up bulk purchase arrangements or accounts tailored to your needs.